cgt777 Privacy Policy

cgt777 (referred to hereafter as "we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on the personal privacy of our users. This privacy policy provides a detailed description of the information we collect while you use the cgt777.cam website and related services, how we use that information, and how we keep it protected.

By creating an account at cgt777 or using our services, you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services and contact us directly.

This privacy policy applies together with our Terms and Conditions and Responsible Gaming Policy.

2.1 Registration Information

When you create an account at cgt777, we collect the following information:

• Full name (in Bengali or English)
• Email address
• Mobile number
• Date of birth (for age verification — minimum 21 years)
• Residential address
• Preferred payment method (bKash, Nagad, Rocket, or bank transfer)

2.2 Transaction and Financial Information

During deposits and withdrawals on your account, we collect necessary financial transaction information. This includes payment method details (bKash number, Nagad number, Rocket number, or bank account details), transaction history, and transaction amounts. We do not store your complete financial account details — only what is necessary to provide the service.

2.3 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we collect and analyse your gaming activity information. This includes play history, bet amounts, session duration, and preferred game categories.

2.4 Technical Information

Our servers automatically collect the following technical information:

• IP address and device type
• Browser type and version
• Operating system
• Time and date of page visits
• Page load time and error information
• Referral URL (the site you came from)

2.5 Cookies and Tracking Technologies

cgt777 uses cookies and similar technologies to improve your browsing experience. Through cookies, we remember your login information, save your preferences, and analyse site performance. You can control cookies from your browser settings, though this may limit the functionality of some services.

3.1 Providing and Operating the Service

The primary use of collected information is to provide you with uninterrupted and secure gaming services. This includes account verification, transaction processing, providing bonuses and promotions, and managing customer support. Your information is essential for managing all financial activity at cgt777, starting from a minimum deposit of ৳200.

3.2 Identity and Age Verification

We ensure that all users of cgt777 are at least 21 years of age. We verify age based on the information you provide and may request additional identity verification documents if needed.

3.3 Security and Fraud Prevention

We monitor your activity to ensure the security of your account and finances. If unusual transactions, multiple accounts, or suspicious activity are detected, we will contact you. SSL encryption and advanced cybersecurity measures keep your information protected at all times.

3.4 Responsible Gaming

By analysing your gaming behaviour, we identify potentially problematic gaming patterns and provide assistance when needed. This information helps ensure user wellbeing and promote responsible gaming.

3.5 Communication and Support

We use your contact information to send important account-related notifications, transaction confirmations, promotional offers, and service updates. You will have the option to opt out of promotional communications at any time.

3.6 Service Improvement and Analysis

We use aggregated and anonymised data to analyse our platform's performance, plan new games and features, and continuously improve the user experience. No personal information is individually identified in this analysis.

4.1 General Policy

cgt777 does not sell your personal information to any third party. However, limited information may be shared with trusted partner service providers to operate our services. Each of these partners is required to comply with our privacy standards.

4.2 Payment Processors

To complete financial transactions, we work with bKash, Nagad, Rocket, and bank transfer services. These payment gateways operate independently under their own privacy policies. Only the information necessary to complete a transaction is shared with them.

4.3 Game Providers

Our game provider partners, including Pragmatic Play, Spribe, JILI, and PG Soft, may sometimes access technical information from your gaming session. This is only necessary to ensure the correct functioning of games and to maintain fair play.

4.4 Legal Obligations

We may be required to disclose relevant information based on legal requirements, court orders, or requests from competent authorities. In such situations, we will always disclose only the minimum necessary information and, where legally possible, will attempt to notify you.

5.1 Technical Security

cgt777 uses industry-standard technology to protect your information:

• 256-bit SSL (Secure Socket Layer) encryption — on all data transfers
• Secure server infrastructure that undergoes regular security audits
• Firewall and intrusion detection systems
• Data backup and recovery systems
• Regular security audits

5.2 Organisational Security

Our staff receive strict privacy training and only those who need access to your information are given limited access. Data access is logged and reviewed regularly.

5.3 Password and Account Security

The security of your account depends in part on you. We strongly encourage you to use a strong password and not share your login details with anyone. cgt777 will never ask you for your password by email or chat.

6.1 Information for Active Accounts

We retain your information while your account remains active. This information is used to provide services, offer customer support, and monitor responsible gaming.

6.2 After Account Closure

Even after an account is closed, certain information may be retained for a defined period due to legal obligations, financial transaction records, and dispute resolution needs. Once that period has passed, the information is securely deleted or anonymised.

6.3 Requests to Delete Information

You may request the deletion of your personal information. However, some information may be temporarily retained in the case of legal obligations or ongoing investigations. To request deletion of your information, please contact our support team.

7.1 Right to Access Your Information

You have the right to access your own information stored at cgt777. You can request a copy of your information by logging into your account or by contacting us directly.

7.2 Right to Correct Your Information

If there is any incorrect or incomplete information in your profile, you may correct it. Some corrections may require identity verification.

7.3 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or messages at any time. However, transaction-related and security-related urgent communications will continue, as they are part of the service.

7.4 Right to File a Complaint

If you believe that cgt777 has violated your privacy rights, please contact us directly first. We will always try to resolve your concerns within a reasonable timeframe.

cgt777 strictly does not collect information from or provide services to anyone under 21 years of age. Age verification during registration is a mandatory step. If we learn that a minor is using our services, we will immediately close that account and delete all collected information.

If a parent suspects that their child is using our platform, please contact us immediately through our 24/7 live chat support.

cgt777 reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will send a notification to your registered email and clearly announce it on our site. The new policy will take effect from the date of publication.

Continued use of cgt777 after a policy update will be taken as your agreement to the new policy. If you do not agree with the changes, please stop using the service and contact us.